Meet The Team

Leadership

  • Logo Of Premium Service Brands Paul Flick Read Bio
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    Paul Flick Leadership

    Chief Executive Officer 

    Paul Flick built Premium Service Brands on a belief. A belief that ordinary isn’t ordained. Mr. Flick founded 360° Painting in 2006. The brand quickly grew into one of the top painting franchises in the nation. Soon after, Mr. Flick began to acquire several home service brands, building a franchise family throughout the United States and parts of Canada. Premium Service Brands is now an industry leader with over 1,000 units and 9 brands.

    Mr. Flick is also a passionate philanthropist. He founded Kids-Lift, the nonprofit affiliate of Premium Service Brands, in 2008. Kids-Lift works to provide food, clothing, school supplies, and more to underprivileged kids in local communities.

  • Logo Of Premium Service Brands Nathan King Read Bio
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    Nathan King Leadership

    General Counsel

    Nathan manages the company’s legal affairs and leads the legal department. He oversees M&A activity, ensures compliance, mitigates risk, and navigates legal matters.

    Prior to joining Premium Service Brands, Nathan worked for the Chief Judge of the Virginia Court of Appeals, in private practice, and most recently served as the General Counsel of a nationally recognized home performance contractor.

  • Logo Of Premium Service Brands David Raymond Read Bio
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    David Raymond Leadership

    Chief Operation Officer

    David Raymond began his career as a Corporal in the United States Marine Corps. Mr. Raymond earned the rank of Staff Sergeant and served for four years. After his time in the armed forces, Mr. Raymond moved into franchising where he worked as a consultant for College Hunks. He then served as President of Doorability Garage Doors before joining the Premium Service Brands team in 2019. Mr. Raymond now leads the operations team, and has revolutionized the technologies in place at PSB.

  • Logo Of Premium Service Brands Patrick Dannelly Read Bio
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    Patrick Dannelly Leadership

    Chief Financial Officer

    Patrick Dannelly has over 25 years of financial management, senior business leadership, and consulting experience. Mr. Dannelly served as a senior manager at Deloitte before joining as VP of Finance at eSpire Communications. He eventually founded Dannelly Consulting, and has provided financial services to federal programs and high-end companies. Mr. Dannelly joined Premium Service Brands in 2021.

  • Logo Of Premium Service Brands Danielle Wright Read Bio
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    Danielle Wright Leadership

    Chief Development Officer

    https://www.linkedin.com/in/danielle-w-cas/

    Danielle leads and directs the Development team, focusing on overall strategy, market planning, new Franchisee recruitment, and growth of the 9 franchise brands. Danielle has owned her own Franchise Consulting Company specializing in strategy, marketing, and recruiting, directly related to Franchise Development. She has awarded over 500 franchises in her career and spent 10 years in Commercial Real Estate Development as a Big Box Landlord.

  • Logo Of Premium Service Brands Vivi Nellen Read Bio
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    Vivi Nellen Leadership

    VP of Communications

    Vivi gets the PSB story, and all the awesome things we do, out into the world with a focus on our philanthropic affiliate Kids-Lift.  She helps get our corporate team in Cville involved in helping kids in our community as well as working with franchisees across the country. She was Director of Events and Community Engagement for a local tech company. With experience in event planning, fundraising, hospitality and community outreach. She’s excited to follow her passion of helping others and making a difference in kid's lives.

  • Logo Of Premium Service Brands Mark Montini Read Bio
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    Mark Montini Leadership

    Chief Marketing Officer

    Mark Montini has over 20 years of experience in the franchise industry. Mr. Montini began his career in marketing by developing innovative technology solutions for businesses and franchises. He served as CEO at Naranga, an industry leading franchise software service. Soon after, Mr. Montini served as CMO at Floor Coverings International and eventually became CMO of Tropical Smoothie Cafe. He joined Premium Service Brands as Chief Marketing Officer in 2021.

Operations

  • Logo Of Premium Service Brands William Faulkner Read Bio
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    William Faulkner Operations

    President of ProLift Garage Doors

    Will optimizes the ProLift Garage Doors business model by ensuring we have the proper vendors, systems, and processes in place for success, and that our franchise locations are taking the necessary actions to ensure compliance with that model. He worked previously as a General Manager of a garage door business and later as an owner of a garage door business before becoming a business coach at ProLift Garage doors, followed by Vice President and finally President.

  • Logo Of Premium Service Brands Kate Horner Read Bio
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    Kate Horner Operations

    Franchise Business Coach

    Kate hosts several franchise peer groups and leads the playbook initiatives for growing businesses. Before joining PSB , she worked as a consultant to evaluate processes and efficiency for local businesses. She’s built resources and educated new business owners on how to start a business from idea to maintenance and idea to scale by creating and optimizing processes.

  • Logo Of Premium Service Brands Dan Miedema Read Bio
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    Dan Miedema Operations

    VP of 360° Painting Operations

    Dan manages how the technology/systems are working and finds ways to make them more efficient. He creates playbooks that help the owners focus on mastering one part of their business at a time. Before PSB, Dan ran his own painting business for 5 years, and was the top sales rep for a construction company.

  • Logo Of Premium Service Brands JonMarc Radspinner Read Bio
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    JonMarc Radspinner Operations

    Franchise Business Coach

    As a business coach, Jonmarc provides ongoing support for franchisees to help them grow and succeed. From start-up to scaling, he helps with all aspects of franchisee's businesses. Jonmarc has been in franchising for 8 years.

  • Logo Of Premium Service Brands Ashley Jones Read Bio
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    Ashley Jones Operations

    Director of Operations

    Ashley handles HR and works closely with PSB’s CEO and CLO on compliance-related matters.

  • Logo Of Premium Service Brands Dylan Moore Read Bio
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    Dylan Moore Operations

    Software Support Specialist

    Dylan, as a Software Support Specialist, is responsible for solving a wide variety of technology issues for franchisees and our corporate team. Dylan is a 2021 graduate of Christopher Newport University with a background in Information Science.

  • Logo Of Premium Service Brands Jessica Ruenz Read Bio
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    Jessica Ruenz Operations

    Vice President of Kitchen Wise & Maid Right

    Jessica leads two brands through growth, while spearheading new initiatives to provide the best opportunities to franchise owners. She has spent over 11 years in the franchising space within the home services industry with a large focus on operations and franchise coaching.

  • Logo Of Premium Service Brands Kyle Hernandez Read Bio
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    Kyle Hernandez Operations

    Systems Administrator

    Kyle is PSB's digital custodian and money saving project manager. If it has anything to do with our technological infrastructure, Kyle is the guy. He’s worked with robots, self-driving cars, and massive manufacturing machines.

  • Logo Of Premium Service Brands Roxanne Conrad Read Bio
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    Roxanne Conrad Operations

    President of 360° Painting

    https://www.linkedin.com/in/roxanne-conrad-73a02510/

    As the Brand President, Roxanne focuses on the overall development of the system, both with expanding the number of locations nationwide and helping current owners refine and scale their businesses for revenue growth. Roxanne’s background is in Marketing, Communications, and Local Business Ownership. She has spent the last five years growing her own 360° Painting system.

  • Logo Of Premium Service Brands Caitlin Harrington Read Bio
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    Caitlin Harrington Operations

     ServiceTitan Program Manager

    Caitlin collaborates with brand leads and the operations team to lead conversion, onboarding, development and maintenance of ServiceTitan tenants. She previously worked as a Training Specialist with ServiceTitan, delivering instructor-led-training courses while becoming a ServiceTitan product expert.

  • Logo Of Premium Service Brands Alex Janssens Read Bio
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    Alex Janssens Operations

    Software Support Specialist

    Alex helps new users set up and train on the organization's CRM, learning portals, and other platforms, and helps legacy users troubleshoot issues as they arise. Previously a Head Chef for 3 years. Alex has industry certifications (CompTIA A+ and Network+) and is currently at PVCC for AAS in Information Technology - Cyber Security.

  • Logo Of Premium Service Brands David Muirhead Read Bio
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    David Muirhead Operations

    Franchise Business Coach

    David provides support to current and future franchise owners. He has owned the franchise The Grout Medic for over 18 years.

  • Logo Of Premium Service Brands James Henderson Read Bio
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    James Henderson Operations

    Data Analyst

    James currently serves as the primary conduit of data analysis and validation at PSB. He works cross-departmentally to ensure we generate reliable insights to support our franchise partners. James graduated from the University of Virginia.

  • Logo Of Premium Service Brands Mark Eschenbacher Read Bio
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    Mark Eschenbacher Operations

    Franchise Business Coach

  • Logo Of Premium Service Brands Brian Baxter Read Bio
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    Brian Baxter Operations

    Franchise Business Coach

    https://www.linkedin.com/in/brian-baxter-91168526a/

    Brian’s role is to help new franchisees go through the OXP process and make sure that they have a successful launch. He has Over 15 years of experience in the garage door industry. Everything from being a technician to operations and eventually ownership.

  • Logo Of Premium Service Brands Hannah Davis Read Bio
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    Hannah Davis Operations

    Director of Employee Experience

    https://www.linkedin.com/in/hannahjdavis/

    Hannah’s role is a blend of human resources, recruiting, and employee engagement. Her primary responsibility is to continue building and cultivating the positive and engaging culture offered at Premium Service Brands. Hannah spent several years recruiting for a variety of industries. She looks forward to drawing from her experiences in higher education executive search and recruiting for a digital product agency.

  • Logo Of Premium Service Brands Carter Purves Read Bio
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    Carter Purves Operations

    Brand Developer

    https://www.linkedin.com/in/carter-purves-91242b1a7/

    Carter serves as the operational lead and contact for all RooterMan franchise owners. He is currently in his third year at University of Virginia for Economics and Environmental Science. Carter previously served as Franchise Sales associate in the RooterMan franchise system.

  • Logo Of Premium Service Brands Sasha Acosta Read Bio
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    Sasha Acosta Operations

    ServiceTitan Program Manager

    https://www.linkedin.com/in/sasha-acosta

    Sasha collaborates with brand leads and the operations team to design and deliver ServiceTitan training. She previously worked as a Training Specialist with ServiceTitan, delivering customer-facing and internal training while becoming a ServiceTitan product expert.

  • Logo Of Premium Service Brands Tamara Wagner Read Bio
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    Tamara Wagner Operations

    Instructional Design Manager

    Tamara is the key architect and manager of the Owner eXperience Program, a comprehensive training program that equips new franchisees to develop the knowledge and skills necessary to be successful. Beginning her journey as a learning management system intern at PSB during her undergraduate years, she later earned an M.Ed. in Curriculum and Instruction with a focus on Instructional Technology from the University of Virginia. Her blend of hands-on experience and educational background uniquely positions her to design, develop, and assess top-tier educational programs grounded in evidence-based methods.

  • Logo Of Premium Service Brands Ricky Saeturn Read Bio
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    Ricky Saeturn Operations

    Help Desk Specialist

    Ricky handles technical support, maintaining smooth operations of computer systems for groups and employees. He resolves issues in a collaborative team environment especially in the navigation of system integrations and building of efficient processes. Previously, Ricky worked as a Service Desk Technician with military and government agencies to include the Army, Navy, and VA/DoD. Previously served 4 years in the United States Marine Corps and ending career as a Sergeant.

Marketing

  • Logo Of Premium Service Brands Will Byrnes Read Bio
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    Will Byrnes Marketing

    Brand Director

    As Brand Director, Will is responsible for the Premium Service Brands story, franchise development marketing, and Kids-Lift, our nonprofit affiliate. Before joining Premium Service Brands, Will studied at James Madison University.

  • Logo Of Premium Service Brands Nicole Starkey Read Bio
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    Nicole Starkey Marketing

    Graphic Design Manager

    As Graphic Design Manager, Nicole has helped lead the rebranding of all 8 brands under the PSB umbrella and the builds out marketing playbooks for all brands. Nicole obtained her B.A. in Studio Art and a Post-Baccalaureate certification in Graphic Design. Before PSB, she worked as a freelance designer, continuously enhancing her portfolio.

  • Logo Of Premium Service Brands Karen Gabbert Read Bio
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    Karen Gabbert Marketing

    Graphic Design Specialist

    Karen develops both print and digital marketing collateral for all eight brands. She has worked alongside her teammates in rebranding projects and continues to develop her design skillset within the marketing context. Karen has a background in visual design, UI design, and fine art. She studied printmaking at the University of Virginia, where she got her B.A. in Studio Art.

  • Logo Of Premium Service Brands Courtney Spain Read Bio
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    Courtney Spain Marketing

    Director of Marketing 

    As the Director of Marketing, Courtney's primary responsibility is to collaborate with the marketing team to ensure that all systems and processes are optimized to the requisite level, allowing our franchisees to successfully execute their marketing plans. Over the past decade, her career has been centered around roles in both marketing and operations. Courtney is passionate about leveraging insights from these dual perspectives to identify and seize opportunities more effectively.

  • Logo Of Premium Service Brands Nelson Montini Read Bio
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    Nelson Montini Marketing

    Start-Up Marketing Manager

    Nelson provides marketing support to all new franchise owners through their first 90 days in business. He works on strategy and tactics to get their business off to a rapid start. Nelson graduated from Garnder-Webb University in 2021 with a degree in Business Administration. He’s worked in various departments with Tropical Smoothie Cafe from operations, supply chain, marketing, and technology.

  • Logo Of Premium Service Brands Jackie Callo Read Bio
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    Jackie Callo Marketing

    AdWords Specialist

    https://www.linkedin.com/in/jaclyn-callo?original_referer=

    Jackie Specializes in building, managing, and optimizing scalable AdWords campaigns to meet the individual marketing goals and objectives for Premium Service Brands. Jackie has worked on the agency side for marketing, broadcasting, and video production, implementing multi-channel marketing campaigns.

Accounting

  • Logo Of Premium Service Brands Connor Deal Read Bio
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    Connor Deal Accounting

    Controller

    Connor works with the CFO and accounting team to report and budget PSB’s financials in a timely and accurate manner. Connor started his career in accounting, working for a small winery in central Virginia. In just over four years, he went from bookkeeper to Head of Finance and Assistant General Manager.

  • Logo Of Premium Service Brands Rashel Drumheller Read Bio
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    Rashel Drumheller Accounting

    Finance/Accounting Specialist

    Rashel is responsible for ensuring all aspects of PSB's Financial Development for all brands.  In addition, responsible for Royalty Manager with a specialized focus on Agreement Versions in FranConnect. Before joining PSB, she worked 20 + years for a locally owned and operated fuel-distributing company (Tiger Fuel Company..

  • Logo Of Premium Service Brands John Deal Read Bio
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    John Deal Accounting

    Accounting Specialist

    John is an Accounting Specialist in both payables and receivables, as well as reports and reconciliation. Graduate of Radford University with a Degree in Finance.

Franchise Development

  • Logo Of Premium Service Brands Frank Morrison Read Bio
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    Frank Morrison Franchise Development

    Sr. VP of Development

    https://www.linkedin.com/in/frank-morrison-b622561/

    Over 20 years’ of experience in franchise recruitment, sales, coaching, and consulting. Frank recruits ace franchisees into the franchise system to create a synergistic win-win relationship between the franchisee and franchisor.

  • Logo Of Premium Service Brands Matt Reeves Read Bio
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    Matt Reeves Franchise Development

    Senior Vice President of Franchise Development

    Matt helps franchise candidates explore home and commercial service franchise businesses to see if there is a mutual fit with Premium Service Brands. He has 11 years of experience in the service franchise industry, and has helped over 600 people find the right franchise opportunity.

  • Logo Of Premium Service Brands Erica Poynter Read Bio
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    Erica Poynter Franchise Development

    VP of Development

    https://www.linkedin.com/in/ericapoynter/

    Erica works with entrepreneurs to find their next business opportunity through franchising. She specializes in working with business leaders who are seeking control in all aspects of their lives and have the vision to seize control through a franchise’s proven system for success.

  • Logo Of Premium Service Brands Matt Woodcock Read Bio
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    Matt Woodcock Franchise Development

    VP of Development

    https://www.linkedin.com/in/mattwoodcock/

    Since 2010, Matt has been helping entrepreneurs find their next business opportunity through franchising. He specializes in working with business leaders who are seeking control in all aspects of their lives and have the vision to seize control through a franchise’s proven system for success.

  • Logo Of Premium Service Brands Ashley Huseboe Read Bio
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    Ashley Huseboe Franchise Development

    Franchise Development Officer

    https://www.linkedin.com/in/ashley-huseboe-b4987027a/

    Ashley’s role is to ensure that all operations on the development team run smoothly and efficiently. She is also responsible for providing support to the team as they perform their daily functions.

    Ashley is always eager to learn about new topics and is looking forward to growing with the company.

Insight Business Solutions

  • Logo Of Premium Service Brands Tracey Felts Read Bio
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    Tracey Felts Insight Business Solutions

    President of Insight Business Solutions

    https://www.linkedin.com/in/tracey-felts-b9b9a0161/

    As the President of Insight Business Solutions Tracey is responsible for all processes and organizational development of the Contact Center. Her goal is to combine a passion for great customer service with technological growth to positively impact franchisees and their customer base. Tracey has over a decade of experience in leadership, customer service, and franchising.

Why Invest with Premium Service Brands?

In the past, our companies have served an audience of customers who do not have the time, tools, or physical ability to perform the services that we offer. Now our businesses are expanding deeper as we continue to gain a younger clientele who are comfortable outsourcing the work rather than doing it themselves. This has allowed our companies to expand significantly. When you choose to invest in our home service franchise opportunity, you don’t have to do anything but hire and lead a great team of professionals that puts customers first. Thanks to our established brand names, national marketing strategies, and comprehensive field support, you will have everything you need to launch and grow a very profitable business!

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$50,000 Liquid Capital Required