Meet The Team

Leadership

  • Logo Of Premium Service Brands Paul Flick Read Bio
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    Paul Flick Leadership

    Chief Executive Officer 

    Paul Flick built Premium Service Brands on a belief. A belief that ordinary isn’t ordained. Mr. Flick founded 360° Painting in 2006. The brand quickly grew into one of the top painting franchises in the nation. Soon after, Mr. Flick began to acquire several home service brands, building a franchise family throughout the United States and parts of Canada. Premium Service Brands is now an industry leader with over 1,000 units and 9 brands.

    Mr. Flick is also a passionate philanthropist. He founded Kids-Lift, the nonprofit affiliate of Premium Service Brands, in 2008. Kids-Lift works to provide food, clothing, school supplies, and more to underprivileged kids in local communities.

  • Logo Of Premium Service Brands David Raymond Read Bio
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    David Raymond Leadership

    Chief Operation Officer

    David Raymond began his career as a Corporal in the United States Marine Corps. Mr. Raymond earned the rank of Staff Sergeant and served for four years. After his time in the armed forces, Mr. Raymond moved into franchising where he worked as a consultant for College Hunks. He then served as President of Doorability Garage Doors before joining the Premium Service Brands team in 2019. Mr. Raymond now leads the operations team, and has revolutionized the technologies in place at PSB.

  • Logo Of Premium Service Brands Deborah Jewell Read Bio
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    Deborah Jewell Leadership

    President of Performance

    Deb Jewell leads our learning and launch programs as President of Performance. She specializes in preparing entrepreneurs to launch and lead business using the PSB model. Ms. Jewell has over 10 years of experience in learning design and strategy. Before joining Premium Service Brands, she earned her Doctorate of Education from the University of Virginia’s prestigious Darden School of Business. Soon after, she led learning product strategy at the Darden School.

  • Logo Of Premium Service Brands Patrick Dannelly Read Bio
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    Patrick Dannelly Leadership

    Chief Financial Officer

    Patrick Dannelly has over 25 years of financial management, senior business leadership, and consulting experience. Mr. Dannelly served as a senior manager at Deloitte before joining as VP of Finance at eSpire Communications. He eventually founded Dannelly Consulting, and has provided financial services to federal programs and high-end companies. Mr. Dannelly joined Premium Service Brands in 2021.

  • Logo Of Premium Service Brands Vivi Nellen Read Bio
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    Vivi Nellen Leadership

    VP of Communications

    Vivi gets the PSB story, and all the awesome things we do, out into the world with a focus on our philanthropic affiliate Kids-Lift.  She helps get our corporate team in Cville involved in helping kids in our community as well as working with franchisees across the country. She was Director of Events and Community Engagement for a local tech company. With experience in event planning, fundraising, hospitality and community outreach. She’s excited to follow her passion of helping others and making a difference in kid's lives.

  • Logo Of Premium Service Brands Mark Montini Read Bio
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    Mark Montini Leadership

    Chief Marketing Officer

    Mark Montini has over 20 years of experience in the franchise industry. Mr. Montini began his career in marketing by developing innovative technology solutions for businesses and franchises. He served as CEO at Naranga, an industry leading franchise software service. Soon after, Mr. Montini served as CMO at Floor Coverings International and eventually became CMO of Tropical Smoothie Cafe. He joined Premium Service Brands as Chief Marketing Officer in 2021.

  • Logo Of Premium Service Brands Danielle Wright Read Bio
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    Danielle Wright Leadership

    Chief Development Officer

Operations

  • Logo Of Premium Service Brands William Faulkner Read Bio
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    William Faulkner Operations

    President of ProLift Garage Doors

    Will optimizes the ProLift Garage Doors business model by ensuring we have the proper vendors, systems, and processes in place for success, and that our franchise locations are taking the necessary actions to ensure compliance with that model. He worked previously as a General Manager of a garage door business and later as an owner of a garage door business before becoming a business coach at ProLift Garage doors, followed by Vice President and finally President.

  • Logo Of Premium Service Brands Kate Horner Read Bio
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    Kate Horner Operations

    Franchise Business Coach

    Kate hosts several franchise peer groups and leads the playbook initiatives for growing businesses. Before joining PSB , she worked as a consultant to evaluate processes and efficiency for local businesses. She’s built resources and educated new business owners on how to start a business from idea to maintenance and idea to scale by creating and optimizing processes.

  • Logo Of Premium Service Brands Dan Miedema Read Bio
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    Dan Miedema Operations

    VP of 360° Painting Operations

    Dan manages how the technology/systems are working and finds ways to make them more efficient. He creates playbooks that help the owners focus on mastering one part of their business at a time. Before PSB, Dan ran his own painting business for 5 years, and was the top sales rep for a construction company.

  • Logo Of Premium Service Brands JonMarc Radspinner Read Bio
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    JonMarc Radspinner Operations

    Franchise Business Coach

    As a business coach, Jonmarc provides ongoing support for franchisees to help them grow and succeed. From start-up to scaling, he helps with all aspects of franchisee's businesses. Jonmarc has been in franchising for 8 years.

  • Logo Of Premium Service Brands Ashley Jones Read Bio
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    Ashley Jones Operations

    Compliance Coordinator

    Ashley handles HR and works closely with PSB’s CEO and CLO on compliance related matters.

  • Logo Of Premium Service Brands Dylan Moore Read Bio
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    Dylan Moore Operations

    Software Support Specialist

    Dylan, as a Software Support Specialist, is responsible for solving a wide variety of technology issues for franchisees and our corporate team. Dylan is a 2021 graduate of Christopher Newport University with a background in Information Science.

  • Logo Of Premium Service Brands Jessica Ruenz Read Bio
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    Jessica Ruenz Operations

    Vice President of Kitchen Wise & Maid Right

    Jessica leads two brands through growth, while spearheading new initiatives to provide the best opportunities to franchise owners. She has spent over 11 years in the franchising space within the home services industry with a large focus on operations and franchise coaching.

  • Logo Of Premium Service Brands Kyle Hernandez Read Bio
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    Kyle Hernandez Operations

    Systems Administrator

    Kyle is PSB's digital custodian and money saving project manager. If it has anything to do with our technological infrastructure, Kyle is the guy. He’s worked with robots, self-driving cars, and massive manufacturing machines.

  • Logo Of Premium Service Brands Roxanne Conrad Read Bio
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    Roxanne Conrad Operations

    President of 360° Painting

  • Logo Of Premium Service Brands Caitlin Harrington Read Bio
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    Caitlin Harrington Operations

     ServiceTitan Program Manager

    Caitlin collaborates with brand leads and the operations team to lead conversion, onboarding, development and maintenance of ServiceTitan tenants. She previously worked as a Training Specialist with ServiceTitan, delivering instructor-led-training courses while becoming a ServiceTitan product expert.

  • Logo Of Premium Service Brands Alex Janssens Read Bio
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    Alex Janssens Operations

    Software Support Specialist

    Alex helps new users set up and train on the organization's CRM, learning portals, and other platforms, and helps legacy users troubleshoot issues as they arise. Previously a Head Chef for 3 years. Alex has industry certifications (CompTIA A+ and Network+) and is currently at PVCC for AAS in Information Technology - Cyber Security.

  • Logo Of Premium Service Brands David Muirhead Read Bio
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    David Muirhead Operations

    Franchise Business Coach

    David provides support to current and future franchise owners. He has owned the franchise The Grout Medic for over 18 years.

  • Logo Of Premium Service Brands Mark Eschenbacher Read Bio
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    Mark Eschenbacher Operations

    Franchise Business Coach

Marketing

  • Logo Of Premium Service Brands Kate Jewusiak Read Bio
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    Kate Jewusiak Marketing

    Marketing Director

    Kate manages the systems and processes designed to support franchise owners in their local and digital marketing efforts, and executes the day-to-day operations of the marketing team. She also develops the creative strategy for marketing campaigns and other materials. As a graduate of the University of Virginia, she studied media, marketing, and advertising. In her senior year her class won the National Student Advertising Competition for their campaign.

  • Logo Of Premium Service Brands Taylor Williams Read Bio
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    Taylor Williams Marketing

    Marketing Manager

    Taylor manages the relationships between the marketing team and franchise partners through communication and franchisee support. Taylor has a communications degree from University of Missouri, and has worked in home services franchising for over 8 years, starting at College Pro, and then as the Local Marketing Manager at Floor Coverings International.

  • Logo Of Premium Service Brands Will Byrnes Read Bio
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    Will Byrnes Marketing

    Brand Director

    As Brand Director, Will is responsible for the Premium Service Brands story, franchise development marketing, and Kids-Lift, our nonprofit affiliate. Before joining Premium Service Brands, Will studied at James Madison University.

  • Logo Of Premium Service Brands Nicole Starkey Read Bio
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    Nicole Starkey Marketing

    Graphic Design Manager

    As Graphic Design Manager, Nicole has helped lead the rebranding of all 8 brands under the PSB umbrella and the builds out marketing playbooks for all brands. Nicole obtained her B.A. in Studio Art and a Post-Baccalaureate certification in Graphic Design. Before PSB, she worked as a freelance designer, continuously enhancing her portfolio.

  • Logo Of Premium Service Brands Karen Gabbert Read Bio
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    Karen Gabbert Marketing

    Graphic Design Specialist

    Karen develops both print and digital marketing collateral for all eight brands. She has worked alongside her teammates in rebranding projects and continues to develop her design skillset within the marketing context. Karen has a background in visual design, UI design, and fine art. She studied printmaking at the University of Virginia, where she got her B.A. in Studio Art.

  • Logo Of Premium Service Brands Cate Southwell Read Bio
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    Cate Southwell Marketing

    Content Specialist

    Specializing in design, Cate creates print & digital content for brand marketing collateral, seasonal campaigns, and owner creative requests. Before joining PSB, Cate studied Design Thinking at the University of Virginia School of Architecture and worked as a branding intern at the U.S. Green Chamber of Commerce.

  • Logo Of Premium Service Brands Nelson Montini Read Bio
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    Nelson Montini Marketing

    Start-Up Marketing Manager

Accounting

  • Logo Of Premium Service Brands Connor Deal Read Bio
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    Connor Deal Accounting

    Assistant Controller

    Connor works with the CFO and accounting team to report and budget PSB’s financials in a timely and accurate manner. Connor started his career in accounting, working for a small winery in central Virginia. In just over four years, he went from bookkeeper to Head of Finance and Assistant General Manager.

  • Logo Of Premium Service Brands Eileen Lindsay Read Bio
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    Eileen Lindsay Accounting

    Director of Revenue Accounting

    Eileen runs the day to day operations of the revenue team to ensure timely and accurate billing and collections. She has 30+ years in Finance/Accounting and Business Management roles mainly in the trade contracting industries with a high focus on collections.

  • Logo Of Premium Service Brands Rashel Drumheller Read Bio
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    Rashel Drumheller Accounting

    Finance/Accounting Specialist

    Rashel is responsible for ensuring all aspects of PSB's Financial Development for all brands.  In addition, responsible for Royalty Manager with a specialized focus on Agreement Versions in FranConnect. Before joining PSB, she worked 20 + years for a locally owned and operated fuel-distributing company (Tiger Fuel Company..

  • Logo Of Premium Service Brands John Deal Read Bio
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    John Deal Accounting

    Accounting Specialist

    John is an Accounting Specialist in both payables and receivables, as well as reports and reconciliation. Graduate of Radford University with a Degree in Finance.

Franchise Development

  • Logo Of Premium Service Brands Matt Reeves Read Bio
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    Matt Reeves Franchise Development

    Senior Vice President of Franchise Development

    Matt helps franchise candidates explore home and commercial service franchise businesses to see if there is a mutual fit with Premium Service Brands. He has 11 years of experience in the service franchise industry, and has helped over 600 people find the right franchise opportunity.

  • Logo Of Premium Service Brands Carter Purves Read Bio
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    Carter Purves Franchise Development

    Franchise Development Coordinator

  • Logo Of Premium Service Brands Brian Baxter Read Bio
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    Brian Baxter Franchise Development

    Lead Qualifier

  • Logo Of Premium Service Brands Matt Woodcock Read Bio
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    Matt Woodcock Franchise Development

    VP of Development

  • Logo Of Premium Service Brands Erica Poynter Read Bio
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    Erica Poynter Franchise Development

    VP of Development

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